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OUR CLIENT SUCCESS Program
 

The Smash Way: The Growth Loop

The Growth Loop is our strategic service layer that keeps our partnership always-on, close to your business, and fully aligned to your goals - all year round. With this program, we’re always thinking ahead, so every new campaign builds on the last. You never lose ground, and we’re ready to move fast while ensuring your advertising keeps improving over time.

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A year-round growth partnership that makes every campaign smarter

True growth isn’t achieved with an on/off client service model.
 
Too often, agencies and clients drift apart between campaigns, wasting time, and momentum on delays and rebriefs. The stop/start model means you’re always playing catch-up. 
 
To overcome this Team Smash developed The Growth Loop, shaped by our clients, to add a continuous layer of strategic service.
 
Working hand-in-hand with campaign execution, the Growth Loop ensures every campaign generates insights and learnings that feed straight back into the loop - continuously refining, optimising, and scaling what works. 
 
The result?  Your outcomes are always improving, with your advertising in a constant state of optimisation.

 

Growth Loop Benefits

The Growth Loop keeps us close to your business between campaigns - so decisions are faster, recommendations are sharper, and your team spends less time re-explaining the basics. Built for small businesses that want transparency, momentum, and better value from their advertising spend.

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A Clear Year-Round Rhythm  

Structured touchpoints across the year, so there’s no “void” between campaigns - just steady progress and clear next steps. 

 

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Future Thinking Planning 

We stay close to your business and what’s changing, so we can anticipate opportunities and risks before they impact performance.


 

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Centralised Client Portal

One secure place for priorities, learnings and decisions - so our shared plans stay current and your team stays aligned. 

 

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Less Briefing, Less Re-Explaining

We build deep context on your business, audience, and goals - so you’re never starting from scratch.


 

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Confident Decisions, Faster

When strategy is grounded in your business and backed by evidence, you spend less time questioning “why” and more time moving forward.

 

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Smarter Campaigns Over Time

Every campaign generates learnings we capture and apply - so performance improves, decisions get easier, and results compound over time.

 

Why Partner with Smash Brand Group

From saving on management fees, to unlocking better media value and results, to only paying for the specialist services you need and not the ones you don’t  - Team Smash has you covered. 

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Plug-and-Play Growth Acceleration Services

Tap into on-demand specialist expertise when you need it - you only pay for what you use. 
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Fee-Free Media Planning & Buying 

Unlock better rates, smarter placements, and more value from every media dollar.
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Proven Partnerships, Real Results 

See how we’ve helped clients smash their goals - across industries, budgets, and challenges.
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Trusted Media & Digital Partners

So your campaign gets the right placements and media value for your budget - every time.

“Oversight by Smash ensures strong

negotiation and added value for our local offices

- less admin, more results.”

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Larissa Mihnyak - Senior Marketing Manager - McGrath Real Estate 

 
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Ready for an always-on partnership that never loses momentum?

Discover The Smash Way